Our team is made up of people who joined EML from a customer service or customer centric background, supported by those who have worked or studied in personal injury or associated allied health fields.
Not all of us have experience in allied health or alike, but we all have the customers’ needs at the heart of what we do. If you enjoy building relationships and helping people through difficult times, you’ll fit right in.
Our recruitment process
Apply directly to any of our jobs advertised.
All applications received by the closing date will be reviewed. A member of our recruitment team will be in touch via phone or email to let you know whether you’ve made the shortlist. Unsuccessful candidates will receive an acknowledgement of their application.
Shortlisted applicants will undergo a face-to-face interview, either one-on-one or panel. We also conduct a values and competency based assessment and reference checks.
Our recruitment team will keep in touch with you throughout your recruitment experience so you know what to expect and how you can prepare.
Job offers will be made to the successful applicants. Once the position has been formally offered and accepted, we will notify the unsuccessful applicants accordingly.
The Candidate Coach
Each year, EML receives thousands of applications for the roles we advertise, with only a small percentage of candidates being successfully offered a role.
We care about each of our candidates and want to provide them with a great experience, no matter what the outcome is.
EML provides access for our candidates to The Candidate Coach – an online platform sharing a collection of resources designed to support job seekers with their career search.
The Candidate Coach offers our job seekers:
- videos with industry experts providing job seeking tips
- interview preparation
- cover letters and resume templates
- practice tests
- webinars
It has everything a job seeker needs to secure their next role.