Business areas

icare Workers Insurance

EML is an appointed provider of claims management for icare workers insurance.

Working with icare, we have a shared focus and responsibility for delivering customer-centric services and outcomes for workers and employers.

Our Return to Work and Support Services business is responsible for delivering icare’s new customer focused service model. Under this model, employers and injured workers receive a world class customer experience and faster and better outcomes in their recovery process and return to work plans, regardless of the complexity of their claim.